Globecomm Maritime keeps seafarers in touch with Access Chat Crew

IT and Communications — By on December 19, 2013 at 9:41 PM

ACP PhotoFree trials of high quality, low bandwidth video, voice chat and instant messaging solution available to mariners over holiday season.

Cedar Knolls, NJ. Globecomm Maritime, a leading provider of maritime communications solutions, is bringing crew closer to their friends and families with the launch of Access Chat Crew.

Part of the Access Chat line of products, Access Chat Crew is a revolutionary way for seafarers to enjoy live video, voice chat  and instant messaging – services previously considered too expensive or bandwidth-hungry to use over satellite.

Globecomm recognized the need for the development of a low bandwidth video calling solution specifically geared to meet the interests of seafarers. Following extensive sea trials with several major shipping companies, Globecomm worked in cooperation with Digigone, one of its technology partners, to create Access Chat Crew. By using encrypted compression techniques, Access Chat Crew limits the bandwidth used during video and audio chats to 90 kbps, while voice only chats use just 12 kbps.

Malcolm McMaster, President of Globecomm Maritime, said

“The crew market has been asking for live video chat capability for years, but very few ships have access to the 300 kbps to 1 Mbps needed to run this kind of application. Prior to Access Chat Crew, nothing existed in the maritime market which could give mariners high quality live video and voice, while minimizing bandwidth usage over satellite-based internet services.  Access Chat Crew solves this problem by making live video chat for crew both practical and affordable.”

Access Chat Crew combines an intuitive user interface with a web portal which makes the product easy to order and distribute to family and friends onshore.

The portal enables crew members to order and renew licenses using the PayPal system. The software itself can be installed on personal devices such as laptops, tablets, smart phones and USB storage devices, giving the crew member the ability and flexibility to use the application anywhere that an internet connection is available.

To celebrate the launch of Access Chat Crew, Globecomm is offering a limited number of free trial licenses for seafarers to use during the upcoming Christmas and New Year holidays. For more information on how to obtain a free trial license, please contact your local Globecomm Maritime sales representative or emailmaritime@globecomm.com.

About Globecomm Maritime
Globecomm Maritime has been created from the combination of Globecomm’s four well-known maritime brands – Telaurus, Evosat, C2C and Mach6 – with Globecomm’s global managed communications platform and engineering capabilities. Globecomm Maritime provides ships at sea and in port with a range of advanced, reliable and cost-effective maritime communications options ranging from voice and email connections up to full integration into broadband enterprise networks.

About Globecomm Systems
Globecomm Systems Inc., (“we”, “our”, “us” or “Globecomm”), is a leading global communications solutions provider. Employing our expertise in emerging communication technologies, including satellite and other transport mediums, we are able to offer a comprehensive suite of system integration, system products, and network services enabling a complete end-to-end solution for our customers. We believe our integrated approach of in-house design and engineering expertise combined with a world-class global network and our 24 by 7 network operating centers provides us a unique competitive advantage. We focus this value proposition to selective vertical markets, including government, wireless, media, enterprise, and maritime. As a communications solutions provider we leverage our global network to provide customers managed access services to the United States Internet backbone, video content, the public switched telephone network or their corporate headquarters, or government offices. We currently have customers for which we are providing such services in the United States, Europe, South America, Africa, the Middle East, and Asia. Based in Hauppauge, New York, Globecomm Systems also maintains offices in Maryland, New Jersey, Virginia, the Netherlands, South Africa, Hong Kong, Germany, Singapore, the United Arab Emirates and Afghanistan.

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