Shell expands marine app availability, lubricants delivery

Marine Equipment Products and Services, Ports & Terminals, Technical — By on May 28, 2015 at 11:21 AM
Happy group of call centre employees at work

Happy group of call centre employees at work

Shell Marine Products (SMP) has expanded the availability of its Shell Marine Products app to 40 markets, more than double its original footprint when it was launched in October 2014. The app is now available to customers on both iOS and Android mobile platforms in Belgium, Brazil, Canada, Croatia, Denmark, Estonia, France, India, Indonesia, South Korea, Lebanon, Lithuania, Malta, Monaco, Panama, Qatar, Russia, Spain, Switzerland, Turkey, UAE and the US.

SMP has also expanded its port coverage in seven countries, bringing its global port network to bringing the total to 532 ports in 40 countries. New ports include:
• Japan: Kanda, Kakogawa, Kudamatsu, Niihama, Tobata, Wakayama, Yokosuka
• South Korea: Donghae, Samcheon
• Malaysia: Kuantan, Penang
• France: Nantes, Sete
• Poland: Swinoujscie
• Norway: Aalesund
• Turkey: Aliaga and Diliskelesi

“We are constantly looking to improve our customer offer, and differentiate our customer offer, by offering easy order tracking and technical report availability at their finger-tips through our SMP app, or expanding our port network to give our customers more flexibility where they can lift our products. Best of all, our customers are supported by our 24/7 International Customer Service Centre (iCSC) to ensure they get the products they need where they need them, ” said Jan Toschka, General Manager of Shell Marine Products.

“Jo”

 

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